Last Updated: February 26, 2024

Thank you for your interest in joining us!

Doctors currently accepting patients: **None**.

**Occasionally, we have locums doctors practicing at our clinic(s). They do not accept patients. Locum doctors are doctors who fills in for another physician while they are on leave/vacation or experience patient overflow.

Intake submissions for Dr Wu, Dr Woo, Dr Lin, Dr Dai, Dr Tan, Dr Hung, Dr Yu, Dr L Kan, Dr V Kan, Dr Ma, Dr Tsang, Dr Ho, Dr Tam and Dr Fenn will be automatically rejected unless approved prior to the submission of your intake forms. Some of our doctors may also have some capacity to take on family members of existing patients. Please contact our clinic via phone for more information before sending any emails.

**Our clinic does not offer internal patient transfers. Once you have an assigned doctor or nurse practitioner at Mango Medical, we do not transfer your files to another doctor in the same clinic. If your family doctor or nurse practitioner is retiring or leaving Mango Medical, we do not transfer or re-assign you to another Mango doctor as all doctors are at full capacity. If you would like your files to be transferred to another clinic, please call our office for more information.

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Only follow these steps to register if we have doctors accepting patients (refer to top):
***Please note: intake@mangomedical.ca is only monitored for intake submission purposes. Do not use this email to contact our office or request for assistance. Please call our office directly for any inquiries.***

***Please be aware of our zero-tolerance policy which is available on our front page as we do not tolerate any forms of abuse or harassment.***

***If we are not accepting intake submissions and you proceed to send your intake application, it will be automatically declined and removed.***

  1. Download and complete our Clinic Policy. (Check-mark or put your initials in each check box)
    **This form is required for each individual regardless of age (Parents/Guardians can complete and provide their signature on behalf of the child(ren)).**
    **On the blank line of the first page of the clinic policy form, please put the indicated doctor’s name (please DO NOT put your own name or “Mango Medical Clinic”).**
  2. Download and complete an Adult Health History Form; or if you are under the age of 18, a Pediatric Health History Form.
    **This form is required for each individual. Please also provide the city and postal code with the address.**
    **If you have family members already registered at our clinic, please put their full legal name and relationship to you on the 4th page.**
  3. Download and fill out a Transfer of Records Form. (If available, please provide both the phone and fax number)
    **Complete this section only if you had a previous family doctor or was seen at another primary medical clinic.**
    **If your family doctor retired or moved overseas from British Columbia, you may need to contact MedRecords to retrieve your previous medical records instead of completing this transfer of records form.**
  4. Please email a PDF copy of the forms to: intake@mangomedical.ca  (Do not mail or fax your intake forms.)
    **If possible, please create ONE PDF file (no photos) for each patient’s forms. Photos will be automatically rejected. If you are unable to combine the files, please send a copy of the health history and clinic policy separately.**
    **Do not send links (Apple/Google documents/other third party documents). Due to the rise of phishing attacks and scams, we will not accept this method of submission.**
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    **Please put “New Patient Intake – Patient’s Name – Indicated Doctor’s Name” on the title of your email. **
    **The title and description of the email submission must be in English.**
    **If the doctor you applied for has pre-approved your intake submission, please indicate in your email description. This will be the only way we can check if we can process or decline your intake submission.**
  5. Our staff will either call or email you once we verified that your forms are complete and invite you to book an intake visit with us. Depending on clinic availability and doctor preference, you may be offered the option of phone, virtual (video call) or in-person intake visits.
    **Do not call or email our office regarding your intake status, you will be contacted accordingly.**
    **You must physically be in British Columbia in order book your intake appointment. If you are out of province or overseas, we cannot book your intake appointment.**
    ** Please visit this link to verify your ID if you received an email from us to proceed with your intake. If you did not receive an email for follow-up instructions, we will not be able to assist you in the verification room. **

* ***Please note: Incomplete intake forms will not be processed so please follow the instructions carefully.***

Thank you,
Mango Medical Team – Kingsway, Beresford, Marpole