Updated: April 23, 2025
If you recently gave birth, please call our office as we need to create your newborn’s file before you can book online for them. *Please do not book under your own name for your newborn.*
CLICK HERE TO BOOK YOUR APPOINTMENT NOW (https://mangomedical.cortico.ca/)
*Please note that the online booking only supports English, so if your medical reason is in Chinese, it will be displayed as “??????”. Please try your best in providing your medical concern in English. Thank you.
Friendly tips and reminders:
- Click here for directions and transit routes to your family doctor’s office.
- Click here for frequently asked questions regarding clinic booking.
- You must be registered with a doctor at Mango Medical in order to book online. If you recently had your intake appointment with one of the doctors and could not book online, please call our office at 778-379-4392 and we can assist you.
- We do not offer any type of bookings for walk-in patients since our walk-in service closed on February 2023.
- You must be physically in BC in order to book your appointment.
- If your concern is about travel advice or vaccinations, please go to a travel clinic.
- If you are booking a telemedicine appointment with a doctor that offers video call appointments, please use the Doxy link available under the “Telemedicine/Video Call” tab for your virtual appointment. Please do not use the Cortico link that’s emailed to you.
- Our clinic has a $65.00+GST late cancellation / no show fee for appointments cancelled less than 24 business hours in advance or if you do not show up for the appointment.
- Please be aware that doctors may run behind on their schedule, so please be patient.
- If you missed your scheduled phone appointment, please call our office. You may be advised to re-book your appointment.
- Appointments booked online or by phone can be cancelled via Cortico or by calling the clinic at 778-379-4392 during regular business hours. Appointments can be cancelled online via using the link you receive via email a minimum of 24 business hours in advance of the appointment.
- If you have a family doctor at our clinic, but do not have a valid BC Care Card number, please call us to book.
- If you are experiencing any issues or have any questions, please do not hesitate to call our office during regular office hours.
線上約診的服務適用於診所現有登記的病人。如果這是您第一次預約，或者您沒有有效的BC健保卡號碼，請在工作時間致電診所778-379-4392。
請注意，如果您是通過電話預約看診的時間，但需要取消看診，請致電診所 778-379-4392 取消。您將無法從線上服務取消電話的約診。謝謝您的合作。